Policies
Shipping Policy
How and when research orders leave our cold-chain facility.
Last updated Oct 28, 2026
Processing time
Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or holidays begin processing the next business day.
Cold-chain packaging
Lyophilised kits ship in insulated packaging. Every shipment is blind-labelled with no product names on the exterior.
Adult signature
Orders over $700 require an adult signature on delivery.
Risk transfer
Title and risk of loss pass to you when the carrier accepts the package. Tracking is emailed and shown in your Orders page.
Lost packages — 5-day claim window
If tracking shows no movement for 5 business days, or a package is marked delivered but not received, contact support within 5 days so we can open a carrier trace.
Addresses
Addresses are verified with our carrier at checkout. We are not responsible for delays or losses caused by an incorrect address supplied by the customer.
BELIGAS PEPTIDES is a chemical supplier and is not a compounding pharmacy or chemical compounding facility as defined under 503A or 503B of the Federal Food, Drug, and Cosmetic Act.